Help

Finding the perfect fit for your footwear can sometimes feel like a daunting task. We understand that everyone’s feet are unique, and getting the right size is essential for both comfort and style. Here, we aim to provide you with helpful information about sizing, along with answers to some frequently asked questions to make your shopping experience smoother.

How to Measure Your Feet

Follow these simple steps to accurately measure the length and width of your feet so you can order the right size:

Measuring foot length

  1. Prepare a sheet of paper and a pen. Place the paper on a flat surface, like the floor.
  2. Place your foot on the paper, making sure to stand with your weight evenly distributed. If possible, as someone to help.
  3. Trace the outline of your foot, keeping the pen straight and close to the edge of your foot.
  4. Measure the length from the heel to the longest toes (usually the big toe)
  5. Repeat the process for both feet, as one foot is sometimes slightly larger than the other. Use the measurement from the larger foot.

Measuring foot width

  1. After tracing your foot, measure the width at the widest part of the foot, usually across the ball of the foot.
  2. Make sure the measurement is taken correctly, without adding any extra space.

Once you have your measurements, you can refer to our size chart to find the best fit for you. If you fall between two sizes, we recommend choosing the larger size for added comfort.

Sizing chart

CM 22.5 23 23.5 24 24.5 25 25.5 26 26.5 27 27.5 28 28.5 29
US SIZE 5 5.5 6.5 7 8 8.5 9 9.5 10 10.5 11 11.5 12 12.5
EU SIZE 35 36 37 38 39 40 41 41.5 42 42.5 43 43.5 44 44.5

Common FAQs About Sizing

1. What if I’m between sizes?

If you find yourself between sizes, we recommend opting for the larger size. This will provide you with extra comfort and prevent any pinching or discomfort.

2. Can I exchange my shoes if they don’t fit?

Absolutely! We offer exchanges for different sizes or models. Just make sure to contact us within 30 days of receiving your shoes, and we’ll guide you through the process.

3. What should I do if I receive the wrong size?

If you receive a pair of shoes that doesn’t match your order, please contact us immediately and we’ll guide you through the process of exchanging your shoes. 

If in doubt please don't hesitate to reach out to us, we will try to get back to you as soon as possible.